What does open box mean?* What does open box mean?*

An “open box” massage chair has just been taken out of the box for QA testing or display purpose, they are not previously owned. An “open box” massage chair has just been taken out of the box for QA testing or display purpose, they are not previously owned.

Still hesitating? Still hesitating?

You may return most new, unopened items within 14 days of delivery for a full refund. You may return most new, unopened items within 14 days of delivery for a full refund.

Real Relax® Favor-04 Massage Chair Real Relax® Favor-04 Massage Chair

Color*
Favor04 Black
Favor04 Silvery
Favor04 Brown
Model*
$1,447.90 $579.00
-60%

Features
Specs
Shipping + Returns Policy
FAQs

RealRelax 3D Full-Body Favor-04 Massage Chair

Favor-04 is the newest design massage chair.full-body massage with 8 massage points with full-body airbags massage system that to give you the comfortable massage experience.

8 Massage Point System

8 massage points inside of the backrest work together with other areas to provide a complete massage to comfort and relax you from head to toe.

Zero Gravity System

zero-gravity design, release neck pressure and reduce heart load, bring an unprecedented massage experience.

4 unique auto programs

4 preset auto massage programs have different massage methods including Relax, Stretch, Strong, Sleep.

Full-Body Airbag system

Unique air pressure system. The shoulders, waist, arms, legs and feet are all equipped with airbags.By inflating and deflating it provides full body massage experience helping to relax body and relieve fatigue.

Foot massage system

Foot roller-system provides a Thai type scrapping massage bringing unprecedented comfort and enjoyment that helps relieve foot stress and improve night sleep quality.

Heating and Vibration

Equipped with heating system to promote blood circulation and provides constant temperature to let you have a safe and comfortable heating experience.

Additional Features

Bluetooth music play system. Adjustable roller and airbag speed(hi/mid/slow),manual function,15-30 mins timer, sleep-mode, etc…

SPECIFICATIONS 

  • [ Rated Voltage ] 110-120V
  • [ Rated Frequency ] 50/60 Hz
  • [ Rated Power Consumption ] 230W Max
  • [ Box Dimension ] (LXWXH) 45 x 31 x 45 Inches
  • [ Chair Dimension ] (LXWXH) 48 x 31 x 46 Inches
  • [ Net Weight ] 249Lb,99% installed and ship in one box.

         

        Do you ship outside the continental United States?

        We only support domestic shipping in USA

        What does your FREE SHIPPING include?

        This will include a standard shipment through the preferred carrier to your curbside.

        What should I do if my order was damaged during shipment?

        You can directly contact and provide us the picture about the damage,then we will work out a proper solution for you once we confirm it.

        How will I know if my order has been processed?

        Once your order is submitted,paid or shipped you will instantly receive a confirmation e-mail about each status.

        How do I know this purchase will be a secure transaction?

        We are always taking extra precautions to assure our sites are 100% secure.

        We are a member of the Better Business Bureau and has partnered with AmeriCommerce to guarantee our customers have a reliable, protected transaction when checking out online with a credit card.

        We also provide the option of using a pay-pal account for your transaction.

        Returns Policy

        You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

        You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

        If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


        Way of transportation

        We have warehouse in west and east of United States,The United Kingdom and Australia.
        We deliver your chairs straight to your doorstep by local courier (like Dhl/Fedex/Ups-Truck), as long as someone is there to receive the delivery.
        You get to choose your delivery date and time slot when checking out, so you won't have to worry about misseddeliveries.
        We’re able to fulfil your selected date & time 99% of the time.
        On the rare occasion that we cannot,we’ll do our best to give you a call at least 1 working day in advance to notify you about the change.

           

        Special situation

        For certain areas such as restricted zones, islands, CBD towers, no-lift areas, additional delivery charges may apply or only ship to your downstairs.
        Please check with us if you are unsure about the additional costs.

          

        Separate shipment

        Due to the big volume and weight,some chairs are delivered in two or three boxes. One contains the main unit and one contains the armrests or footrest.
        Please contact us if you do not receive all boxes.Be aware that sometimes the boxes are delivered separately.If you have received only one box the second should arrive the following day.
        Accessories will be delivered by together.

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